Benprise Blog

Only two weeks until the 2016 customer experience shake-upcomes to London!Gobal sponsors of CEW 2016 Secure your place at the 2016 Customer Experience shake-up conference on May 18th & 19th. But first let me tell you why!CX mastery is never achieved by being a follower – but actually not many of us are doing that much to do things differently. Where are the true innovators in this space? What advantage can their thinking give you? We need to ask tough questions because CX is not delivering to its true potential and frankly not enough people care enough to stick their neck out and do things differently.Why is this event different? Because we are gearing it around challenge, not polite listening and applause. We have a chairman who is a thought leader not a Master of Ceremonies figurehead, who fundamentally believes in the next practice agenda. Every speaker is faced with the challenge of what should we do differently. We will have fight club debates which will be fiery and direct with you voting for the winners! This is going to be a fantastic event. So if you haven’t already registered don’t delay and book your place to avoid disappointment here.The CEW Conference and Training Workshops are now approved CPD certified eventsFocus Group Events has been independently accredited by the CPD Standards Office for its ‘Customer Experience Professional Certification’.Delegates who attend the course can request a CPD Certificate of Attendance and record the training time towards their formal CPD requirements for their professional body, institute or employer.See More

Only two weeks until the 2016 customer experience shake-upcomes to London!Gobal sponsors of CEW 2016 Secure your place at the 2016 Customer Experience shake-up conference on May 18th & 19th. But first let me tell you why!CX mastery is never achieved by being a follower – but actually not many of us are doing that much to do things differently. Where are the true innovators in this space? What advantage can their thinking give you? We need to ask tough questions because CX is not delivering to its true potential and frankly not enough people care enough to stick their neck out and do things differently.Why is this event different? Because we are gearing it around challenge, not polite listening and applause. We have a chairman who is a thought leader not a Master of Ceremonies figurehead, who fundamentally believes in the next practice agenda. Every speaker is faced with the challenge of what should we do differently. We will have fight club debates which will be fiery and direct with you voting for the winners! This is going to be a fantastic event. So if you haven’t already registered don’t delay and book your place to avoid disappointment here.The CEW Conference and Training Workshops are now approved CPD certified eventsFocus Group Events has been independently accredited by the CPD Standards Office for its ‘Customer Experience Professional Certification’.Delegates who attend the course can request a CPD Certificate of Attendance and record the training time towards their formal CPD requirements for their professional body, institute or employer.Hear from the most acknowledged brands in the industryDo you want to hear a high energy debate between some of the most acknowledged experts in the industry? You’ll have the opportunity to feed the questions that are most important to you into the debate and collaborate with other attendees.See all of our speaker profiles hereRead our testimonials hereWith only 3 weeks before the event, don’t delay, book your placenow or send an email, so we can assist you with your registration. CUSTOMER EXPERIENCE CONFERENCELONDON – 2 DaysDate: 18 – 19 MayTime: 9 – 5pmVenue: Renaissance London HeathrowMORE INFOBOOK NOW  Maggie Wheeler, maggie.wheeler@thefocusgroup.org.ukCall:+44 (0)121 709 3938 or emailinfo@thefocusgroup.org.uk  www.focusgroupevents.comSee More