Benprise Blog

Category: Benprise in the News

  • Contact Center Operations for Team Leaders & Professionals

    Whether you are a Director or VP responsible for Customer Touchpoints, or new Supervisor in your Centre, we deliver the ‘wow’ factor in knowledge and delivery – to help you gain mastery of the environment.


    In this course we address how Wait Time metrics (Service Level and Response Time) are the key operational drivers from which staff planning flows and how to calculate and measure them.


    We also address all the critical Key Performance Indicators (KPIs) in the Contact…

    Time:April 25, 2016 to April 26, 2016
    Location:Sri Lanka – Colombo nearby
    Export to Outlook or iCal (.ics)

  • Contact Center Operations for Team Leaders & Professionals

    Whether you are a Director or VP responsible for Customer Touchpoints, or new Supervisor in your Centre, we deliver the ‘wow’ factor in knowledge and delivery – to help you gain mastery of the environment.


    In this course we address how Wait Time metrics (Service Level and Response Time) are the key operational drivers from which staff planning flows and how to calculate and measure them.


    We also address all the critical Key Performance Indicators (KPIs) in the Contact…

    Time:April 25, 2016 to April 26, 2016
    Location:Sri Lanka – Colombo nearby
    Export to Outlook or iCal (.ics)

  • Contact Center Operations for Team Leaders & Professionals

    Whether you are a Director or VP responsible for Customer Touchpoints, or new Supervisor in your Centre, we deliver the ‘wow’ factor in knowledge and delivery – to help you gain mastery of the environment.


    In this course we address how Wait Time metrics (Service Level and Response Time) are the key operational drivers from which staff planning flows and how to calculate and measure them.


    We also address all the critical Key Performance Indicators (KPIs) in the Contact…

    Time:April 25, 2016 to April 26, 2016
    Location:Sri Lanka – Colombo nearby
    Export to Outlook or iCal (.ics)

  • Contact Center Operations for Team Leaders & Professionals

    Whether you are a Director or VP responsible for Customer Touchpoints, or new Supervisor in your Centre, we deliver the ‘wow’ factor in knowledge and delivery – to help you gain mastery of the environment.


    In this course we address how Wait Time metrics (Service Level and Response Time) are the key operational drivers from which staff planning flows and how to calculate and measure them.


    We also address all the critical Key Performance Indicators (KPIs) in the Contact…

    Time:April 25, 2016 to April 26, 2016
    Location:Sri Lanka – Colombo nearby
    Export to Outlook or iCal (.ics)

  • Contact Center Operations for Team Leaders & Professionals

    Whether you are a Director or VP responsible for Customer Touchpoints, or new Supervisor in your Centre, we deliver the ‘wow’ factor in knowledge and delivery – to help you gain mastery of the environment.

    In this course we address how Wait Time metrics…

    Time:April 25, 2016 to April 26, 2016
    Location:Sri Lanka – Colombo nearby
    Export to Outlook or iCal (.ics)

  • Contact Center Operations for Team Leaders & Professionals

    Whether you are a Director or VP responsible for Customer Touchpoints, or new Supervisor in your Centre, we deliver the ‘wow’ factor in knowledge and delivery – to help you gain mastery of the environment.

    In this course we address how Wait Time metrics…

    Time:April 25, 2016 to April 26, 2016
    Location:Sri Lanka – Colombo nearby
    Export to Outlook or iCal (.ics)

  • Contact Center Operations for Team Leaders & Professionals

    Whether you are a Director or VP responsible for Customer Touchpoints, or new Supervisor in your Centre, we deliver the ‘wow’ factor in knowledge and delivery – to help you gain mastery of the environment.

    In this course we address how Wait Time metrics (Service…

    Time:April 25, 2016 to April 26, 2016
    Location:Sri Lanka – Colombo nearby
    Export to Outlook or iCal (.ics)

  • Contact Center Operations for Team Leaders & Professionals

    Whether you are a Director or VP responsible for Customer Touchpoints, or new Supervisor in your Centre, we deliver the ‘wow’ factor in knowledge and delivery – to help you gain mastery of the environment.

    In this course we address how Wait Time metrics (Service…

    Time:April 25, 2016 to April 26, 2016
    Location:Sri Lanka – Colombo nearby
    Export to Outlook or iCal (.ics)

  • Australia VoIP @ best price with free Dialer Setup and Support for Unlimited Seats

    Sales at the rate of dialerindia.com
    Combo Models available for Unlimited VoIP , Dialer + PRI card ( Sangoma , Allo , Digium ) on Rent , Purchase or EMI Models
    Consultants . affiliates and Reseller Inquiries also solicited with pu to 40% of profit sharing , Single Stop for Predictive / Progressive / Manual Outbound Dialer, Inbound ACD, VoIP, IVRS, IPPBX, Toll Free, DID, Voice Logger, CRM Solutions . 250 + Live Reference Call Center clients and BPO s in Jammu, Chandigarh, Delhi, Jalandhar, Ludhiana, Delhi, Gurgaon, Faridabad, Ghaziabad, Noida, Jaipur, Udaipur, Kota, Bhopal, Agra, Jabalpur, Meerut, Kolkata, Guwahati, Imphal, Dimapur, Ranchi, Ahmedabad, Surat, Baroda, Mumbai, Pune, Nashik, Nagpur, Kanpur, Lucknow, Hyderabad, Chennai, Coimbatore, Vizag, Indore, Patna, Aurangabad, Ranchi, Dehradun, Ajmer, Pondicherry, Goa, Manila, Bangkok, Cebu, Gabrones, Sydney, Dhaka, Karachi, Lahore, Paris, Johannesburg, Thimpu and Many More

    Detailed pricing or portal with transparent pricing also available on www.dialerphilippines.com/predictivedialervoip

    Ping us for more details:
    Kartikey Sharma, Avyukta Intellicall
    Indai : +91-954-99-999-16; Philippines : +63-917-312-6202; USA : +1-404-698-4770.
    avyuktaindia on Skype
    www.dialerindia.com www.dialerphilippines.com

  • Free Predictive Auto Dialer with PRI card on Rental Purchase and EMI Models

    Sales at the rate of dialerindia.com
    Combo Models available for Unlimited VoIP , Dialer + PRI card ( Sangoma , Allo , Digium ) on Rent , Purchase or EMI Models
    Consultants . affiliates and Reseller Inquiries also solicited with pu to 40% of profit sharing , Single Stop for Predictive / Progressive / Manual Outbound Dialer, Inbound ACD, VoIP, IVRS, IPPBX, Toll Free, DID, Voice Logger, CRM Solutions . 250 + Live Reference Call Center clients and BPO s in Jammu, Chandigarh, Delhi, Jalandhar, Ludhiana, Delhi, Gurgaon, Faridabad, Ghaziabad, Noida, Jaipur, Udaipur, Kota, Bhopal, Agra, Jabalpur, Meerut, Kolkata, Guwahati, Imphal, Dimapur, Ranchi, Ahmedabad, Surat, Baroda, Mumbai, Pune, Nashik, Nagpur, Kanpur, Lucknow, Hyderabad, Chennai, Coimbatore, Vizag, Indore, Patna, Aurangabad, Ranchi, Dehradun, Ajmer, Pondicherry, Goa, Manila, Bangkok, Cebu, Gabrones, Sydney, Dhaka, Karachi, Lahore, Paris, Johannesburg, Thimpu and Many More

    Detailed pricing or portal with transparent pricing also available on www.dialerphilippines.com/predictivedialervoip

    Ping us for more details:
    Kartikey Sharma, Avyukta Intellicall
    Indai : +91-954-99-999-16; Philippines : +63-917-312-6202; USA : +1-404-698-4770.
    avyuktaindia on Skype
    www.dialerindia.com www.dialerphilippines.com