Archive for April, 2016

USA Outbound Process

LOOKING FOR CENTRES WITH MINIMUM 10 SEATS TO RUN USA VOICE CAMPAIGNS WHICH INCLUDE PAY PER TRANSFER. FOR MORE INFORMATION PLEASE CONTACT ON +91-7359944412 , krina.m@syphartechnosoft.com , Skype Id : Krina.syphartech

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USA Outbound Process

LOOKING FOR CENTRES WITH MINIMUM 10 SEATS TO RUN USA VOICE CAMPAIGNS WHICH INCLUDE PAY PER TRANSFER. FOR MORE INFORMATION PLEASE CONTACT ON +91-7359944412 , krina.m@syphartechnosoft.com , Skype Id : Krina.syphartech

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Bpo call center Predictive Dialer Auto Dialer voipcalling Minutes, inbound, outbound, international, Domestic, acd

Service & product list:

  • Predictive Dialer, ACD systems for international, domestic, inbound , outbound Call centres.
  • Calling Minutes or VOIP
  • Toll free & DID numbers
  • CRM Solutions
  • IVR creation & implementation
  • Voice Logger
  • CTI hardware or PRI Cards
  • Website Development

Please note:-

  1. Complete training on the product and services will be provided.
  2. No investment required.
  3. White label support 24/6*
  4. Dialer with the branding of channel partners company name & logo*
  5. Lucrative commission or incentive.
  6. Call centre owners, campaign outsourcers preferred.

Interested companies or individuals, please contact us with their profiles on:

Mobile : +91 7073214443

Skype :prologix.sales

Email: sales@prologixsystems.com

www.prologixsystems.com

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arun posted discussions

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DOT approved VOIP Minute At best price for USA UK and Australia.

Dedicated Cloud/ Hosted Predictive DialerDOT approved VOIP Minute At best price

Configuration & Set up- One time cost INR 0.00
Monthly rental- supports 10 to 20 seats INR 8000 per month
Monthly rental- supports 20 to 30 seats INR 11500 per month
Monthly rental- supports 30 to 50 seats INR 16500 per month

It includes, hosted server, dialer set up & configuration, with 24×6 dialer support, no per seat cost.

For further details, contact:

Regards,
Arun Sharma|Prologix Systems |
| www.prologixsystems.com |
Mobile: +91- 98530-09918; +91-70732-14443; 
Skype: prologix.sales| Email: neha@prologixsystems.com

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PREDICTIVE DIALER + VOIP Minute At best price

UK landlines: $0.0068 per minute 

USA all: $0.0074 per minute. 
Australia landlines: $0.0145 per minute.

* Server to be provided by the client & an installation cost of $70 or INR 5000 is applicable.

For further details, contact:

Regards,
Arun Sharma| Prologix Systems
| www.prologixsystems.com |
Mobile: +91- 98530-09918; +91-70732-14443; 
Skype: prologix.sales| Email: neha@prologixsystems.com

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Cloud/ Hosted Predictive Dialer

Configuration & Set up cost- INR 0.00
Monthly rental- supports 10 to 20 seats $117.50 or INR 8500 per month
Monthly rental- supports 20 to 30 seats $169 or INR 11500 per month
Monthly rental- supports 30 to 50 seats $242INR 16500 per month

It includes, hosted server, dialer set up & configuration, with 24×6 dialer support, no per seat cost.

For further details or terms & conditions contact:

Regards,                                                
Arun Sharma| Prologix Systems
| www.prologixsystems.com |
Mobile: +91- 98530-09918; +91-70732-14443; 
Skype: prologix.sales| Email: neha@prologixsystems.com

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Dialer AMCs & Support

Please note that we are now offering support on your existing dialer systems or predictive dialers, so no need to buy or install a new dialer cause your existing vendor is not providing support: Support cost per month (5-20 seats)- INR 5000 Support cost per month (21-40 seats)- INR 9500 Support cost per month (41-60 seats)- INR 13000 Support cost per month (61-80 seats)- INR 18000 Support cost per month (81-100 seats)- INR 25000 Please feel free to contact us for any queries or terms & conditions:

Arun Sharma Mobile: +91- 98530-09918; +91-70732-14443;

Skype: prologix.sales| Email: neha@prologixsystems.com

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Marcus von Kloeden posted an event

Marcus von Kloeden posted an event

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Contact Center Operations for Professionals at OmniTouch Training Centre for Service Excellence

May 17, 2016 to May 18, 2016
The Contact Centre Operations for Team Leaders & Professionals program was designed to equip mid to senior level participants with the eye-opening knowledge of how Contact Centres ‘work’, what makes them unique and how to measure their success.Developed by experts in the industry and delivered in more than 20 countries over the past 14 years, this the most accessible, powerful and straightforward program in Contact Centre operations.  Get to the heart of how to bring efficiency and breakthrough thinking to managing your important Customer touchpoints.Whether you are a Director or VP responsible for Customer Touchpoints, or new Supervisor in your Centre, we deliver the ‘wow’ factor in knowledge and delivery – to help you gain mastery of the environment.In this course we address how Wait Time metrics (Service Level and Response Time) are the key operational drivers from which staff planning flows and how to calculate and measure them.We also address all the critical Key Performance Indicators (KPIs) in the Contact Centre environment, their uses and definitions, along with the important interrelationships that exist amongst the KPIs. As we are Research experts, we like to spend a significant amount of time the topics of Quality, Customer Satisfaction and the Customer Experience.We round out the Program by working through the Forecasting & Scheduling Process closed by a comprehensive discussion on what a Contact Centre ‘is’, the value it brings, and how to better deliver value to the 3 key stakeholders of Customers, Employee and the Organization.See More

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Patrick Joes, Joanne Tong and Katherine A. Malanum joined Call Center Planet

Patrick Joes, Joanne Tong and Katherine A. Malanum joined Call Center Planet

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