Archive for June, 2011

Call Center Workforce Management Certification June 14-15

June 13, 2011 @ 4:39 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Doing Business With China

June 13, 2011 @ 4:12 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Bike

June 13, 2011 @ 2:10 am · Filed under Benprise Ning

by Val "Bike" Juntilla

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Customer Experience Management in Telecoms

June 12, 2011 @ 9:41 pm · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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7th Istanbul Call Center Conference

June 12, 2011 @ 9:34 pm · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Call centre dress codes

June 12, 2011 @ 9:14 pm · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Fueling Customer Excellence through Innovation

June 11, 2011 @ 9:36 pm · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Call Center Employee Pet Peeves

June 11, 2011 @ 8:39 pm · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Ten tips for dealing with customer complaints

June 11, 2011 @ 8:28 pm · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Welcome to Call Center Exchange

June 11, 2011 @ 2:51 pm · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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