Archive for August, 2012

Middle East Contact Centre Competency, Certification & Collaboration Forum

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NON VOICE FORM FILLING

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Vital People Management Skills For Team Leaders And Supervisors

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Essential Planning and Operational Skills for Contact Centre Managers 2 Day Course

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Integrated Quality Assurance (iQA)

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Setting & Achieving Call Centre KPIs

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Setting & Achieving Call Centre KPIs

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Setting & Achieving Call Centre KPIs

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Setting & Achieving Call Centre KPIs

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Star Certification Program

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