Month: March 2012

Better HR Service Delivery Through Shared Services

Is Good Customer Service Only for Good Customers?

Invitation to a special day on: What does it take to go outsourcing?

GSC Chairman David Kinnear Listed as Outsourcing Institute Top 10 Power Broker in New York

Next Episode – Voice of the Customer Radio – American Airlines

CONTACT CENTER EXECUTIVE SUMMIT

XING: Mitteilung zum Event “Seminar ‘Servicialisierung – Leitkonzept für verlässliche Service-Erbringung’ am 26.04. – 27.04.2012 in Eltville am Rhein”

“Insights Discovery Profiling” & “Mind Mapping and Crea8ive Thinking”

Do You Want To Fight, Too?