{"id":21247,"date":"2012-01-15T03:57:05","date_gmt":"2012-01-15T11:57:05","guid":{"rendered":"tag:benprise.ning.com,2012-01-15:2218885:BlogPost:11614984"},"modified":"2012-01-15T03:57:05","modified_gmt":"2012-01-15T11:57:05","slug":"the-death-of-customer-service-is-here-how-are-you-responding","status":"publish","type":"post","link":"http:\/\/www.benprise.com\/blog\/the-death-of-customer-service-is-here-how-are-you-responding\/","title":{"rendered":"The Death of Customer Service is Here:  How Are You Responding?"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,101,4],"tags":[],"class_list":["post-21247","post","type-post","status-publish","format-standard","hentry","category-benprise_news","category-benprise-ning","category-outsourcing_news"],"_links":{"self":[{"href":"http:\/\/www.benprise.com\/blog\/wp-json\/wp\/v2\/posts\/21247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.benprise.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.benprise.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.benprise.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/www.benprise.com\/blog\/wp-json\/wp\/v2\/comments?post=21247"}],"version-history":[{"count":0,"href":"http:\/\/www.benprise.com\/blog\/wp-json\/wp\/v2\/posts\/21247\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.benprise.com\/blog\/wp-json\/wp\/v2\/media?parent=21247"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.benprise.com\/blog\/wp-json\/wp\/v2\/categories?post=21247"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.benprise.com\/blog\/wp-json\/wp\/v2\/tags?post=21247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}