Month: July 2012

3rd Annual Optimizing Contact Center Summit

July 22, 2012
Understanding Call Centres

July 22, 2012
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by joli

July 22, 2012
Call Center Campus Week – Certification Workshops and Symposium benchmarkportal.com

July 21, 2012
Discover the Top 3 Trends of Award-Winning Call Centers!

July 21, 2012
ICMI Customer Service Week

July 21, 2012
CCNG OPTIMIZING CUSTOMER CONTAC

July 21, 2012
CCNG OPTIMIZING CUSTOMER CONTACT

July 21, 2012
Shared Services & Outsourcing 2012 Conference

by Jerry E Durant Small panel discussion on the topic of shared services in business. Included are represenatives from IBM & Citigroup.

July 21, 2012
Shared Services & Outsourcing 2012 Conference

by Jerry E Durant Leaders Recognize Speakers and Present a Token of their appreciation.

July 21, 2012