Month: April 2012

Why Do You Do What You Do?

Integrated Quality Assurance (iQA) Seminar in Dubai on April 22-24, 2012

Adrenaline

data entry operators / supervisors / technical

Now faith is the substance of things hoped for, the evidence of things not seen

Deriving Agent Workload Requirements

Register Now @ First “Gaming and Mobile APP Camp / Palestine”

Invitation to the event “Webinar-Reihe ‘service@ducation’ – Webinar 05 ‘Die Service-Identifizierung – Grundlage der Service-Spezifizierung’ am 24.04.2012”

10 “Ailments” that afflict outsourcing deals — and how to counter them

The ZEN of Customer Service and Support for World-Class Contact Centers: A Complimentary Webcast