Month: March 2012

CCNG Partner Event – St. Louis, MO

Optimizing Customer Contact – Dallas, TX

CCNG Partner Event – Bethesda, MD

CCNG Partner Event – Salt Lake City, UT

CCNG Partner Event – Rochester/Buffalo, NY

CCNG Partner Event – Henderson, NV

CCNG Partner Event – Rosemont, IL

Think Before You Apologize to Customers

The Week’s News Roundup | Sutherland and Genpact eye Apollo BPO

Vertical Industry Strategies in Shared Services and Outsourcing